FAQs for Providers Referrals
Referring patients for advanced, non-surgical care should feel seamless, collaborative, and clinically sound. At CHARM, we partner with providers to deliver targeted regenerative and interventional treatments that complement your care plan—while keeping you informed every step of the way.
About Our Regenerative Medicine Referral Process
CHARM is a specialized pain treatment center focused on non-surgical, image-guided, interventional, and regenerative therapies for musculoskeletal conditions. Our team works alongside referring providers to evaluate patients comprehensively, identify appropriate treatment pathways, and deliver care that prioritizes function, recovery, and long-term outcomes.
We approach every referral as a partnership, supporting your clinical goals while ensuring your patient receives thoughtful, evidence-based care tailored to their condition.
What Types of Patients Does CHARM Typically See
CHARM evaluates and treats patients across a broad spectrum of musculoskeletal and spine-related conditions, particularly when conservative care has not provided sufficient relief or when patients are seeking non-surgical alternatives.
We commonly see patients with:
- Mild to moderate osteoarthritis and degenerative joint conditions
- Tendon and ligament injuries, including chronic tendinopathy
- Spine-related pain, including disc pathology and radicular symptoms
- Joint instability or recurrent musculoskeletal injuries
- Soft tissue injuries that have not responded to traditional therapies
- Patients seeking regenerative treatment options such as PRP or BMAC
- Individuals aiming to delay or avoid surgical intervention
- Active patients looking to restore function and return to activity safely
Frequently Asked Questions for Referring Providers
How Do I Submit a Patient Referral to CHARM?
Referrals can be submitted through our secure referral form, by fax, or by contacting our team directly. Our staff will coordinate scheduling promptly and ensure your patient is guided through the next steps efficiently. If clinical documentation or imaging is available, we encourage including it to streamline evaluation and treatment planning.
What Regenerative Treatments Does CHARM Offer?
CHARM offers a range of advanced, non-surgical regenerative therapies, including platelet-rich plasma (PRP), platelet lysate (PL), and bone marrow aspirate concentrate (BMAC), often used in combination when clinically appropriate. These treatments are delivered with precise image guidance and selected based on the patient’s diagnosis, the severity of the pathology, and overall treatment goals.
What Interventional Pain Management Treatments Does CHARM Offer?
CHARM offers advanced interventional pain management treatments, including regenerative therapies like Platelet-Rich Plasma (PRP), Bone Marrow Aspirate Concentrate (BMAC), and Prolotherapy. We also provide precise spinal, joint, tendon, and soft-tissue injections guided by ultrasound. Our fellowship-trained physicians utilize specialized technologies such as Redcord® Neurac® therapy and NeuFit® Neubie® electrical stimulation to identify and correct movement dysfunctions often missed by conventional diagnostics.
Will I Receive Updates on my Referred Patients’ Progress?
Yes. Communication is a core component of our referral process. We provide timely updates following evaluation and treatment, including clinical findings, treatment recommendations, and procedural outcomes. Our goal is to ensure continuity of care and maintain alignment with your ongoing management of the patient.
Does CHARM Accept Insurance for Regenerative Treatments?
Initial consultations and many diagnostic services are typically billed through insurance when applicable. And although most interventional pain management and physical therapy services are covered by insurance, most regenerative therapies, including PRP and BMAC, are not. Our team discusses all costs transparently with patients before treatment and ensures they understand their options before proceeding.
Get Collaborative Pain Management in Austin, TX
When you refer a patient to CHARM, you’re extending your care team—not transferring it. We are committed to delivering thoughtful, evidence-based treatment while maintaining clear communication and alignment with your clinical approach.
If you have a patient who may benefit from non-surgical or regenerative care, our team is ready to assist.
Contact our office or complete the referral form today to discuss a patient case directly.